Process Discovery Blueprint cover image
4 weeks · 4 hrs/week Cohort + workbook Cert · Internal — Discovery Practitioner

A practical course for analysts and developers tired of automating the wrong process. We work through three real-shaped case studies: a finance back-office, a customer onboarding queue, and an HR ticketing flow. You will run interviews, build PDDs, and score candidates against a transparent rubric you will keep using long after the course.

540,000 KRW per learner · payment plan available

What is in this course

  • A 12-question discovery interview script you can re-use
  • Process Definition Document template with reviewer comments
  • Candidate scoring rubric balancing volume, variation, and stability
  • Case study: an HR ticketing queue, end-to-end
  • Peer review on each other's PDDs in week 4

Outcomes you should expect

  • Run a 30-minute discovery interview that surfaces real exceptions
  • Author a PDD a developer can build from without follow-up calls
  • Score five candidate processes and defend your top pick
Lee So-hee portrait

Lee So-hee

Program Director and former RPA Center of Excellence lead at a KR consumer electronics group.

Common questions

Voices from past cohorts

Ji-ho ★★★★★

The scoring rubric stopped a bad automation in my team within two weeks of finishing.

Aram Analyst

I came in skeptical about the 12-question script — left using it on every intake call.

Sae-mi ★★★★★ Trustpilot

Peer review week was uncomfortable, in a good way. I rewrote my PDD twice and it was finally readable.

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